If you’ve decided to cancel your Norton subscription and request a refund, the process is simple if you follow the correct steps. Whether you’re unhappy with the service or no longer need it, this guide will help you cancel Norton and claim a refund hassle-free.

Norton Refund Policy

Norton offers a 60-day money-back guarantee for annual subscriptions and a 14-day refund period for monthly plans. To be eligible, your request must fall within these timeframes. If you have an auto-renewal charge, you may still qualify for a refund if you cancel within 60 days of renewal.

How to Cancel Your Norton Subscription

Follow these steps to stop Norton’s auto-renewal and cancel your subscription:

1. Sign in to Your Norton Account

   • Go to Norton’s official website and log in with your credentials.

2. Navigate to Subscription Settings

   • Click on My Subscriptions and locate the active plan you want to cancel.

3. Turn Off Auto-Renewal

   • Select Cancel Subscription or Disable Auto-Renewal to prevent future charges.

   • Confirm the cancellation when prompted.

4. Check for Cancellation Confirmation

   • You should receive an email confirming the auto-renewal cancellation. Keep this for reference.

How to Request a Refund from Norton

If you’re eligible for a refund, follow these steps:

1. Go to Norton’s Customer Support Page

   • Visit the official Norton Support website.

2. Select 'Request a Refund'

   • Click on Billing & Subscription and choose Request a Refund from the available options.

3. Contact Norton Support

   • Norton provides live chat and phone support. Choose your preferred method and explain your refund request.

4. Provide Necessary Details

   • Be ready to share your account details, order number, and reason for cancellation.

5. Wait for Refund Processing

   • Refunds usually take 5–7 business days to reflect in your account.

Conclusion

Canceling your Norton subscription and requesting a refund is straightforward if done within the refund policy period. Always check your eligibility before proceeding. If you face issues, contacting Norton Support directly can help resolve your concerns quickly.